Cost of Care
NeuroHearing Awarded by APAC as the Most Trusted New Independent Hearing Clinic in Victoria.
We’re proud to have been recognised as Victoria’s Most Trusted New Independent Hearing Clinic and awarded the APAC Insider Holistic Hearing Solutions Innovation Award for 2026. This achievement reflects the success of our first year and the trust we’ve built with the local community and GPs. At NeuroHearing, we deliver expert clinical care using state-of-the-art equipment for more comfortable, precise wax removal, comprehensive hearing assessments, and advanced treatment options. Beyond traditional audiology, we also offer auditory training to help the brain better interpret sound, leading to clearer understanding and stronger overall hearing outcomes. Our NeuroHearing treatment process ensures clients receive both ear-level care and brain-level support for the best possible results. This has resulted with a 98% satisfaction rate from our clients and 40+ 5 star Google reviews.
Posted on Elaina DickesonTrustindex verifies that the original source of the review is Google. Extremely happy with the whole experience with NeuroHearing. Weicen was really thorough, explained everything as we went along and answered all my questions. Highly recommendPosted on Claire LeeTrustindex verifies that the original source of the review is Google. Very nice experience, Doctor is professional and very patient, helped us with lots questions and explanations. I went to NeuroHearing with my mom who has hearing issues these couple of years, I’m glad she’s in capable hands to be taken care of. Thanks Weicen!Posted on Pirry RestrepoTrustindex verifies that the original source of the review is Google. Service was excelentePosted on michelle staughtonTrustindex verifies that the original source of the review is Google. I found Neuro hearing on Instagram and sent an enquiry about tinnitus. The audiologist, Weicen Yan called me back promptly to make an appointment. It was very helpful to understand that my hearing and tinnitus could be connected and that stress can make it worse. At 58 I have mild hearing loss, worse in my right ear, but it doesn’t worry me enough to act on it. Weicen suggested we monitor it over the next year or so and if it gets to a stage where I want address it, I would definitely ask Weicen for his assistance.Posted on Carol TaiTrustindex verifies that the original source of the review is Google. Was referred to Neurohearing as one of my ears were blocked. Wei Cen used suction to clear my ears and the before and after was shocking. Would recommend!Posted on Michael CatchpoleTrustindex verifies that the original source of the review is Google. Excellent care and follow-up with adjustments to help me get the best performance from hearing device.Posted on Michael CatchpoleTrustindex verifies that the original source of the review is Google. Very professional but caring. Clear explanations of process and findings - and the implications of hearing loss on longer term cognitive function.Posted on PATRICK EGANTrustindex verifies that the original source of the review is Google. Weican provided me with a greatwr confidence with dealing with Hearing Specialists. I was treated with respest, professional answers to my many questions and explained in detail the meanings of every hearing test. A brillinant experience.Posted on RavinduTrustindex verifies that the original source of the review is Google. Weicen was great. One of my ears was itchy and I wasn't able to clean it up properly and Weicen did a full clean on the ears. No more itchy sensation in the ear and very reasonably priced.Posted on JanetTrustindex verifies that the original source of the review is Google. Knowing little of audiologists, a quick ring around those in my area suggested not all clinics are equivalent in their services offered. I rang NeuroHearing, spoke with the audiologist Weicen Yan, who took the time to answer my questions and also discuss my hearing, which placed this practice well above all others I contacted. My assessment appointment was thorough and Weicen's explanations of each audiology test and the results and recommendations were clear and considerate. The fitting of appropriate hearing aids on a 30 day trial, which includes follow-up visits, were calibrated carefully to my individual needs. I highly recommend NeuroHearing and Weicen's caring, scientific and comprehensive services.
Hearing Aid Price and Care?
One of the first questions many people ask when exploring hearing aid options is: “How much do hearing aids cost?”
At NeuroHearing, we understand that price is an important factor when considering hearing aids, but it’s not the only one. Success with hearing aids involves much more than just the device itself—it requires proper fitting, brain adaptation, and ongoing care. Our proprietary NeuroHearing Treatment Process ensures that your hearing journey is personalized and effective.
Why Many Hearing Aids Fail and How We Ensure Success
Hearing aid success rates are often underwhelming, with only about 60% of users satisfied with their results. This means that 40% of individuals who invest thousands in hearing aids don’t achieve their desired outcomes. The reasons for this are clear:
- Many hearing providers skip essential fitting and verification steps.
- Devices are often prescribed based on price or advertising claims rather than individual needs.
- Critical brain retraining, necessary for optimal hearing outcomes, is frequently overlooked.
At NeuroHearing, we believe hearing care should be as comprehensive as physical therapy. That’s why we developed the NeuroHearing Treatment Process—a proven system that addresses hearing challenges holistically, resulting in nearly 100% patient satisfaction.
Comprehensive Care and the NeuroHearing Process
The cost of hearing aids depends on the technology, level of customization, and service plan. Unlike many providers, we don’t simply fit hearing aids — we deliver a structured, brain-centred hearing care process designed to help you hear clearly, comfortably, and confidently in real-world situations.
Here’s how the NeuroHearing Process supports your long-term hearing success:
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NeuroHearing Testing & Consultation
Our assessment goes beyond standard hearing tests. In addition to measuring hearing levels, we explore how you manage speech understanding and listening in everyday environments. This allows us to design a personalised treatment plan that addresses both hearing and listening challenges. -
Technology Matched to Your Hearing and Lifestyle
Many traditional hearing solutions focus on amplification alone. At NeuroHearing, we carefully select and program technology to support speech clarity, comfort, and ease of listening — particularly in noisy or complex situations you encounter day to day. -
Adaptation and Auditory Training Support
Adjusting to hearing technology takes time. We guide this process carefully, starting at comfortable levels and progressing gradually over several weeks. Where appropriate, we may also include our NeuroHearing Auditory Training Program — a structured listening program designed to help you adapt more effectively to sound and improve listening confidence in challenging environments. -
Scientific Verification of Hearing Aid Performance
We use Real Ear Measurements (REM), the gold-standard verification method, to ensure your hearing aids are delivering sound accurately and safely for your unique hearing profile. This step confirms that your technology is performing as intended. -
Ongoing Care, Review, and Personalisation
Hearing needs can change over time. Our service plans include regular follow-ups, fine-tuning, and device maintenance to ensure your hearing solution continues to support you effectively for years to come.
Service Plan Options and Pricing
We offer two main options to accommodate your preferences:
- Comprehensive Care Plans
Includes regular maintenance, adjustments, annual hearing evaluations, and ongoing support. This plan provides peace of mind and ensures long-term success with your hearing aids. - Unbundled Services
For those who prefer a more hands-off approach, you can opt to pay for professional services as needed. However, we recommend including ongoing care for the best outcomes.
Why Choose NeuroHearing?
When you invest in hearing aids with NeuroHearing, you’re not just purchasing a device—you’re gaining a partner in your hearing journey. Our proprietary NeuroHearing Process and mobile audiology services ensure a seamless, convenient, and highly effective experience with the support of a trusted hearing aid specialist near you.
Contact Us for a Consultation
Don’t let hearing loss hold you back any longer. Schedule a free consultation with NeuroHearing to explore your options, pricing, and care plans. Together, we’ll help you rewire your brain for better hearing and improved quality of life.
Start your journey to better hearing today!
Supporting Hearing & Medical Research
At NeuroHearing, we believe great hearing care is built on strong science. That’s why we make an ongoing monthly contribution to the Bionics Institute, a Melbourne-based medical research organisation internationally recognised for its work in hearing and neural technologies.
The Institute is best known for its role in advancing cochlear implant technology and continues to lead research into hearing loss, tinnitus, and brain-based hearing processing. Beyond hearing, the Bionics Institute also conducts research into other neurological and sensory conditions, including vision and chronic pain, using advanced bionic and neurotechnology approaches. Our contribution helps support independent research aimed at improving diagnosis, treatment, and quality of life for people now and into the future.
Melbourne's Leading Audiology Clinic
Keep your hearing in top health with NeuroHearing audiology clinic, Melbourne. Book an appointment today!
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Location
215 Canterbury Road
Canterbury VIC 3126
(2 hour parking at the rear)
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Opening Hours
Mon - Thurs: 9:30 am - 5:00 pm
Fri: 10:00 am - 5:00 pm
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