5/5 stars rating on Google
Empowering Lives Through Our Proprietary NeuroHearing Process

Led by director Weicen Yan, NeuroHearing offers holistic audiology care designed to restore the joy of sound. Whether it’s wax blockages or hearing loss, we deliver personalized solutions with a 98% satisfaction rate. Our services are available to both pensioners and private clients, with Government subsidies accessible for eligible pensioners.
- Holistic hearing care considering both auditory and cognitive well-being
- NeuroHearing treatment process (98% satisfaction rate)
- HSP certified
- Same day treatment (exceptions may apply)
- Mobile audiology: We come to you!

Expert Hearing Care
At NeuroHearing, we provide personalized, holistic hearing care designed to enhance your well-being and quality of life. With a dedicated clinician guiding you, every step of your journey is clear, effective, and focused on lasting results.
Trusted by Physicians and Communities
Trusted by physicians and the local community, NeuroHearing provides comprehensive care that supports both your hearing and overall well-being. Through collaboration with doctors, we ensure you feel fully supported medically and personally.
Evidence-Based Best Practices At Our Foundation
At NeuroHearing, we prioritize evidence-based practices, ensuring all assessments and treatments are rooted in the latest research. Our cutting-edge audiology solutions and hearing devices are designed to deliver the best possible outcomes for you.

The NeuroHearing Process


Our proprietary NeuroHearing program delivers a remarkable 98% satisfaction rate in addressing hearing loss. While hearing devices play a vital role, they’re just one piece of achieving better hearing. See for yourself why our patients celebrate their outstanding results!

Ready to Improve Your Hearing?
NeuroHearing makes it easy to embark on your journey to better hearing. Call us or book online, and our team will create a customized plan that suits your unique hearing needs.

Schedule a Hearing Consultation
Your personalized hearing consultation gives us insight into your hearing health and well-being to create a tailored plan just for you.

We'll Choose the Best Hearing Aids for You
We simplify the process, helping you understand your options so you can confidently choose the perfect fit for your lifestyle.

Receive Compassionate Ongoing Support
Our dedicated team is with you every step of the way, offering expert care and support throughout your hearing journey.

“What I enjoy most about my work is knowing I am making a positive impact to my patients and their families” - Weicen yan
Meet your Principle Audiologist
Take an active role in your hearing care and be part of the decision-making process. Achieving the best outcomes comes from a true partnership between you and your audiologist.
Work with an audiologist who takes the time to listen and fully understand your hearing needs. Experience care that respects your values, preferences, and unique perspective.
Our Services
We offer a range of audiology services designed to guide you toward improved hearing and clearer communication.

Mobile Audiology
We bring expert hearing care directly to your home, offering comprehensive audiology services at your convenience.

Earwax Check & Removal
Our gentle earwax removal services ensure clear hearing and prevent discomfort, with quick and effective solutions.

Hearing Testing
Get an accurate assessment of your hearing health with our professional hearing tests, tailored to identify your specific needs.

Hearing Aid Fittings
We provide personalized hearing aid fittings to ensure your devices are comfortable and perfectly suited to your lifestyle.

Hearing Aid Optimisation
Using the latest research and following best practices, we ensure you get the most out of your hearing aids for optimal performance.

Hearing Protection
Protect your hearing with custom-fit solutions designed to prevent damage from loud environments while maintaining sound clarity.
EXCELLENT Based on 17 reviews Jane Richardson2025-05-30Trustindex verifies that the original source of the review is Google. Weicen at NeuroHearing has been an amazing support while adjusting to having a hearing deficit and requiring hearing aids. He is kind, attentive and available to help when I need adjustments made. He also helps me by explaining everything very simply and clearly. Thanks Weicen! Colm MacGowan2025-05-13Trustindex verifies that the original source of the review is Google. Had an excellent experience at NeuroHearing. Weicen is a top class audiologist. I was very happy with the hearing test he conducted and the advice he gave. Professional and courteous. Highly recommended. Jing Wang2025-04-28Trustindex verifies that the original source of the review is Google. Weicen was extremely thorough in tuning my Mum's hearing aids and even took the time to help connect them to her phone. Highly recommend! John Andrew Kim2025-04-17Trustindex verifies that the original source of the review is Google. Weicen is a fantastic audiologist who has fixed my hearing problems. I would recommend him to everyone I know! Alycia Cook2025-04-15Trustindex verifies that the original source of the review is Google. Fantastic service and easily accessible via the Canterbury Clinic. Tony Melville2025-04-10Trustindex verifies that the original source of the review is Google. Weicen is extremely personable and explains and delivers the process of hearing testing in a calm and engaging fashion and I have no hesitation in recommending him to my family and colleagues. Tony Li Li2025-04-09Trustindex verifies that the original source of the review is Google. Very good Wei Shi2025-04-05Trustindex verifies that the original source of the review is Google. Nice experience . Maria A2025-02-13Trustindex verifies that the original source of the review is Google. NeuroHearing was really great! I tend to be quite a stressed person and had lots of questions that I asked via email. Weicen answered all of them professionally and efficiently and really helped reassure me. Wouldn't hesitate to recommend NeuroHearing to my family and friends! Richard O'Hara2025-02-02Trustindex verifies that the original source of the review is Google. Wax removal was a breeze and I was really impressed at Weicen’s knowledge and his state of the art treatment and test equipment. I also loved the convenience of a home consultation.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more