Patient Reviews

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lat Tang 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Hearing loss on my right ear after shower and cleaning with cotton buds. Was very worried and saw Dr Wei Cen for the first time. Experience was very pleasant, good and reassuring. From the reception to the Doctor, it was all friendly and professional! Everyone knows what they were doing and in next to no time I was in the treatment room having my hearing treated. The procedure was quick, zero discomfort and every steps explained in detail so that I could understand clearly what needs and will be done. Doctor Wei Cen was really good and I was out within 30 minutes! All problems resolved and surprisingly the costs was really affordable and fair. Would strongly recommend to everyone with hearing issues. Thanks Dr Wei Cen!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mary Dunstan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Wei Cin was very thorough in his testing of my hearing.   He also gave me helpful tips on living with tinnitus.
He recommended aids which I have and I find they seem to override the noise of the tinnitus.
I’m very glad I made the effort to go all the way to Canterbury from Oak Park.   Wei Cin was excellent and I look forward to ongoing monitoring.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Grecia Aguirre Dedios 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Super nice attention and explanation about what's happening in my ears. 100% recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Victor Reyes 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Me and my wife went for a consultation today, and Weicen made us feel welcome from the beginning, he has a whole bunch of fancy equipment to diagnose any issues with high certainty. 100% recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Peter Weston 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service from Wei. The assessment was thorough, and the results were explained in a clear, easy-to-understand way. Wei was professional, knowledgeable and took the time to answer all my questions. It’s easy to see why NeuroHearing Canterbury has earned a reputation as one of Victoria’s most trusted independent hearing clinics. Highly recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 PATRICK STRANGE 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The audiologist was really great and passionate about helping me as a patient he answered all my querries
I am person with anxiety and he  helped me to be calm during the ear check and answered all my questions regarding my hearing
I will definitely be back in the future and recommend this place to my friends and family
Thank you for your patience and consideration and duty of care
Please keep this up
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 David Hormaza 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The wax removal was quick, professional, and done with great care. Everything was explained clearly, and the results were excellent
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 JOHN BRAAKHUIS 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Hearing aids supplied by Wei Cen have been a game changer. My communication measurably improved through the Lace training app. Very professional, good follow up consultations to optimise benefits.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Conor PARA 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently had a professional ear wax removal at NeuroHearing and couldn't be happier with the experience. From the moment I arrived, Weicen was prompt, friendly, and completely professional.

I was impressed with how thoroughly Weicen explained everything — walking me through the procedure step by step, outlining the three wax removal options available, and clearly explaining why he recommended the approach he did.
Highly recommend.