The NeuroHearing Process
If you’re looking for a hearing solution that works in the real world—not just in a test booth—we’ve pioneered a specialized NeuroHearing program to make a difference. Our method retrains your brain to hear comfortably and clearly, resulting in a 98% satisfaction rate among our patients.

EXCELLENT Based on 20 reviews Robert R2025-06-11Trustindex verifies that the original source of the review is Google. I was very fortunate to be referred to Weicen Yan from NeuroHearing to have wax removed from my ear and for a comprehensive hearing test. He was pleasant and professional and forwarded a copy of the results to me. I strongly recommend NeuroHearing to anyone with hearing problems. G Nguyen2025-06-03Trustindex verifies that the original source of the review is Google. Couldn’t be happier with the services! Weicen is definitely one of the best audiologists in Melbourne, very knowledgeable and helpful. Yan Sun2025-06-03Trustindex verifies that the original source of the review is Google. Thanks for checking and cleaning my ears Weicen. Quality service must go for all hearing issues. 👌 Jane Richardson2025-05-30Trustindex verifies that the original source of the review is Google. Weicen at NeuroHearing has been an amazing support while adjusting to having a hearing deficit and requiring hearing aids. He is kind, attentive and available to help when I need adjustments made. He also helps me by explaining everything very simply and clearly. Thanks Weicen! Colm MacGowan2025-05-13Trustindex verifies that the original source of the review is Google. Had an excellent experience at NeuroHearing. Weicen is a top class audiologist. I was very happy with the hearing test he conducted and the advice he gave. Professional and courteous. Highly recommended. Jing Wang2025-04-28Trustindex verifies that the original source of the review is Google. Weicen was extremely thorough in tuning my Mum's hearing aids and even took the time to help connect them to her phone. Highly recommend! John Andrew Kim2025-04-17Trustindex verifies that the original source of the review is Google. Weicen is a fantastic audiologist who has fixed my hearing problems. I would recommend him to everyone I know! Alycia Cook2025-04-15Trustindex verifies that the original source of the review is Google. Fantastic service and easily accessible via the Canterbury Clinic. Tony Melville2025-04-10Trustindex verifies that the original source of the review is Google. Weicen is extremely personable and explains and delivers the process of hearing testing in a calm and engaging fashion and I have no hesitation in recommending him to my family and colleagues. Tony Li Li2025-04-09Trustindex verifies that the original source of the review is Google. Very goodVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Empowering Better Hearing Through Our Industry Leading NeuroHearing Process
Rewiring the Brain for Natural Hearing
Have you ever spent thousands of dollars on hearing aids, only to find that they weren’t as effective as you’d hoped? It’s all too common. Many people who pay anywhere from $4,000 to $10,000 for devices never fully adjust to them, or they only wear them when they absolutely must.
Common Frustrations:
- Hearing aids that amplify every little noise, making it impossible to focus on conversation
- The feeling that hearing aids aren’t truly necessary—except to keep a spouse happy
- Seeing no real benefit despite the considerable cost

At NeuroHearing, we consider this unacceptable. At NeuroHearing we are committed to have you hear at your absolute best, which unfortunately is not common in our industry. If you have hearing loss, you deserve a seamless, everyday solution that supports your overall well-being.
That’s precisely why we developed our industry leading and proprietary NeuroHearing Process. By integrating proven strategies in neuroscience and human behavior, we’re able to consistently achieve nearly perfect patient satisfaction.
Why Standard Hearing Aids Often Fail
…and how you can avoid spending thousands on an ineffective approach
Even with robust training in audiology, many hearing care providers rely heavily on outdated “Gold Standard” guidelines. Worse still, some clinics bypass those guidelines in favor of a quick sale, causing even more disappointment for patients.
The NeuroHearing Difference
By closely studying brain science and habit formation, we crafted an industry leading model that tackles more than just the ear. We focus on training your brain to adapt to newly regained sounds, transforming your long-term results through a trustworthy and competent approach.
The Three Essentials for Successful Hearing Recovery
1. Advanced Hearing Technology Suited to Your Lifestyle
Not everyone needs the same type of device. Unfortunately, cost-driven or gimmicky promotions lure many people into buying “basic amplifiers” that do little to help in noisy environments.
At NeuroHearing, we take the time to assess your day-to-day routine, challenges, and preferences, so you receive hearing technology that integrates with your lifestyle. This is the base layer of true hearing improvement, but it’s only part of the bigger picture.
2. Accurate Prescription and Fitting
Some providers skip real ear measurement (REM) or “in-situ” testing—vital to matching hearing aids to your unique ear canal anatomy. Instead, they rely on “Manufacturer First Fit,” which calculates generic settings for an “average” ear.
Think of it like picking a random pair of glasses: it might work for someone, but not necessarily for you. With NeuroHearing, we use objective assessments so your devices deliver precise sound for your exact needs. After all, if you’ve invested in better hearing, guesswork shouldn’t be involved.
3. Brain Retraining (The Heart of Our Industry Leading NeuroHearing Process)
Even with the right technology and a proper fit, many clinics still overlook a fundamental step: gradual brain adaptation.
The Problem with Standard Practice
- A quick hearing test
- Fitting your devices at full prescription immediately
- Telling you to “get used to it”
- Sending you off to manage alone
People go home to find every mundane sound—like the A/C or toilet flushing—now jarringly loud. Overstimulation leads many to ditch their hearing aids altogether or only wear them occasionally, ultimately defeating the purpose.
The NeuroHearing Approach
By understanding how the brain can be retrained through neuroplasticity, we avoid that sudden, overwhelming jump. Instead, we start at a comfortable sound level and gradually increase it across 6–10 weeks. This steady, comfortable progression fosters daily wear—which is the true game-changer in successful hearing outcomes.
How the NeuroHearing Process Works
5 Key Steps Toward Better Hearing
- NeuroHearing Assessment
- Tailored NeuroHearing Technology
- Gradual Brain Adaptation
- Scientific Verification of Progress
- Continuing Support and Personalization
1. NeuroHearing Assessment and Consultation
We begin with a comprehensive evaluation that measures both your ear-related hearing abilities and your brain’s capacity for speech comprehension. By ruling out any medical causes, we can precisely identify your level of hearing difficulty and recommend targeted solutions.
2. NeuroHearing Technology Selection
Unlike basic amplifiers that only increase volume, our curated lineup of NeuroHearing devices addresses speech clarity in various listening settings—especially where background noise is a challenge. Our team matches the right device to the specifics revealed in your assessment, ensuring the correct fit for your needs.
3. Gradual Brain Adaptation to NeuroHearing
Rather than immediately flooding you with 100% of your prescription, we employ incremental adjustments so your brain acclimates smoothly. This helps form a daily habit of wearing your devices—resulting in nearly 100% satisfaction rates.
4. Scientific Verification of Your Progress
We use Real Ear Measurements (REM) to verify how well the devices are performing in your ear and to confirm they’re providing the best possible clarity. This method, acknowledged as the gold standard in fitting, ensures you experience consistent, dependable results you can trust.
5. Ongoing Relationship and Customized Care
Your hearing needs can change over time, so we focus on building a lasting partnership. Our comprehensive plans feature routine cleanings, yearly testing, and the ongoing support needed to keep your hearing at its best. You’ll always have a trustworthy resource at NeuroHearing—one that takes pride in an industry leading and competent approach to your care.
Embrace the NeuroHearing advantage—a scientifically backed approach that fuses neuroscience, technology, and personalized care. If you’re ready to enjoy clearer conversations and confident interactions in every environment, schedule an appointment today!