Cost of Care
NeuroHearing Awarded by APAC as the Most Trusted New Independent Hearing Clinic in Victoria.
Weโre proud to have been recognised as Victoriaโs Most Trusted New Independent Hearing Clinic and awarded the APAC Insider Holistic Hearing Solutions Innovation Award for 2026. This achievement reflects the success of our first year and the trust weโve built with the local community and GPs. At NeuroHearing, we deliver expert clinical care using state-of-the-art equipment for more comfortable, precise wax removal, comprehensive hearing assessments, and advanced treatment options. Beyond traditional audiology, we also offer auditory training to help the brain better interpret sound, leading to clearer understanding and stronger overall hearing outcomes. Our NeuroHearing treatment process ensures clients receive both ear-level care and brain-level support for the best possible results. This has resulted with a 98% satisfaction rate from our clients and 40+ 5 star Google reviews.
Posted on Google Lat TangTrustindex verifies that the original source of the review is Google. Hearing loss on my right ear after shower and cleaning with cotton buds. Was very worried and saw Dr Wei Cen for the first time. Experience was very pleasant, good and reassuring. From the reception to the Doctor, it was all friendly and professional! Everyone knows what they were doing and in next to no time I was in the treatment room having my hearing treated. The procedure was quick, zero discomfort and every steps explained in detail so that I could understand clearly what needs and will be done. Doctor Wei Cen was really good and I was out within 30 minutes! All problems resolved and surprisingly the costs was really affordable and fair. Would strongly recommend to everyone with hearing issues. Thanks Dr Wei Cen!Posted on Google Mary DunstanTrustindex verifies that the original source of the review is Google. Wei Cin was very thorough in his testing of my hearing. He also gave me helpful tips on living with tinnitus. He recommended aids which I have and I find they seem to override the noise of the tinnitus. Iโm very glad I made the effort to go all the way to Canterbury from Oak Park. Wei Cin was excellent and I look forward to ongoing monitoring.Posted on Google Grecia Aguirre DediosTrustindex verifies that the original source of the review is Google. Super nice attention and explanation about what's happening in my ears. 100% recommended.Posted on Google Victor ReyesTrustindex verifies that the original source of the review is Google. Me and my wife went for a consultation today, and Weicen made us feel welcome from the beginning, he has a whole bunch of fancy equipment to diagnose any issues with high certainty. 100% recommended.Posted on Google Peter WestonTrustindex verifies that the original source of the review is Google. Excellent service from Wei. The assessment was thorough, and the results were explained in a clear, easy-to-understand way. Wei was professional, knowledgeable and took the time to answer all my questions. Itโs easy to see why NeuroHearing Canterbury has earned a reputation as one of Victoriaโs most trusted independent hearing clinics. Highly recommended.Posted on Google PATRICK STRANGETrustindex verifies that the original source of the review is Google. The audiologist was really great and passionate about helping me as a patient he answered all my querries I am person with anxiety and he helped me to be calm during the ear check and answered all my questions regarding my hearing I will definitely be back in the future and recommend this place to my friends and family Thank you for your patience and consideration and duty of care Please keep this upPosted on Google David HormazaTrustindex verifies that the original source of the review is Google. The wax removal was quick, professional, and done with great care. Everything was explained clearly, and the results were excellentPosted on Google JOHN BRAAKHUISTrustindex verifies that the original source of the review is Google. Hearing aids supplied by Wei Cen have been a game changer. My communication measurably improved through the Lace training app. Very professional, good follow up consultations to optimise benefits.Posted on Google Conor PARATrustindex verifies that the original source of the review is Google. I recently had a professional ear wax removal at NeuroHearing and couldn't be happier with the experience. From the moment I arrived, Weicen was prompt, friendly, and completely professional. I was impressed with how thoroughly Weicen explained everything โ walking me through the procedure step by step, outlining the three wax removal options available, and clearly explaining why he recommended the approach he did. Highly recommend.
Hearing Aid Price and Care?
One of the first questions many people ask when exploring hearing aid options is: โHow much do hearing aids cost?โ
At NeuroHearing, we understand that price is an important factor when considering hearing aids, but itโs not the only one. Success with hearing aids involves much more than just the device itselfโit requires proper fitting, brain adaptation, and ongoing care. Our proprietary NeuroHearing Treatment Process ensures that your hearing journey is personalized and effective.
Why Many Hearing Aids Fail and How We Ensure Success
Hearing aid success rates are often underwhelming, with only about 60% of users satisfied with their results. This means that 40% of individuals who invest thousands in hearing aids donโt achieve their desired outcomes. The reasons for this are clear:
- Many hearing providers skip essential fitting and verification steps.
- Devices are often prescribed based on price or advertising claims rather than individual needs.
- Critical brain retraining, necessary for optimal hearing outcomes, is frequently overlooked.
At NeuroHearing, we believe hearing care should be as comprehensive as physical therapy. Thatโs why we developed the NeuroHearing Treatment Processโa proven system that addresses hearing challenges holistically, resulting in nearly 100% patient satisfaction.
Comprehensive Care and the NeuroHearing Process
The cost of hearing aids depends on the technology, level of customization, and service plan. Unlike many providers, we donโt simply fit hearing aids โ we deliver a structured, brain-centred hearing care process designed to help you hear clearly, comfortably, and confidently in real-world situations.
Hereโs how the NeuroHearing Process supports your long-term hearing success:
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NeuroHearing Testing & Consultation
Our assessment goes beyond standard hearing tests. In addition to measuring hearing levels, we explore how you manage speech understanding and listening in everyday environments. This allows us to design a personalised treatment plan that addresses both hearing and listening challenges. -
Technology Matched to Your Hearing and Lifestyle
Many traditional hearing solutions focus on amplification alone. At NeuroHearing, we carefully select and program technology to support speech clarity, comfort, and ease of listening โ particularly in noisy or complex situations you encounter day to day. -
Adaptation and Auditory Training Support
Adjusting to hearing technology takes time. We guide this process carefully, starting at comfortable levels and progressing gradually over several weeks. Where appropriate, we may also include our NeuroHearing Auditory Training Program โ a structured listening program designed to help you adapt more effectively to sound and improve listening confidence in challenging environments. -
Scientific Verification of Hearing Aid Performance
We use Real Ear Measurements (REM), the gold-standard verification method, to ensure your hearing aids are delivering sound accurately and safely for your unique hearing profile. This step confirms that your technology is performing as intended. -
Ongoing Care, Review, and Personalisation
Hearing needs can change over time. Our service plans include regular follow-ups, fine-tuning, and device maintenance to ensure your hearing solution continues to support you effectively for years to come.
Service Plan Options and Pricing
We offer two main options to accommodate your preferences:
- Comprehensive Care Plans
Includes regular maintenance, adjustments, annual hearing evaluations, and ongoing support. This plan provides peace of mind and ensures long-term success with your hearing aids. - Unbundled Services
For those who prefer a more hands-off approach, you can opt to pay for professional services as needed. However, we recommend including ongoing care for the best outcomes.
Why Choose NeuroHearing?
When you invest in hearing aids with NeuroHearing, youโre not just purchasing a deviceโyouโre gaining a partner in your hearing journey. Our proprietary NeuroHearing Process and mobile audiology services ensure a seamless, convenient, and highly effective experience with the support of a trusted hearing aid specialist near you.
Contact Us for a Consultation
Donโt let hearing loss hold you back any longer. Schedule a free consultation with NeuroHearing to explore your options, pricing, and care plans. Together, weโll help you rewire your brain for better hearing and improved quality of life.
Start your journey to better hearing today!
Supporting Hearing & Medical Research
At NeuroHearing, we believe great hearing care is built on strong science. Thatโs why we make an ongoing monthly contribution to the Bionics Institute, a Melbourne-based medical research organisation internationally recognised for its work in hearing and neural technologies.ย
The Institute is best known for its role in advancing cochlear implant technology and continues to lead research into hearing loss, tinnitus, and brain-based hearing processing. Beyond hearing, the Bionics Institute also conducts research into other neurological and sensory conditions, including vision and chronic pain, using advanced bionic and neurotechnology approaches. Our contribution helps support independent research aimed at improving diagnosis, treatment, and quality of life for people now and into the future.
Melbourne's Leading Audiology Clinic
Keep your hearing in top health with NeuroHearing audiology clinic, Melbourne. Book an appointment today!ย
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Location
215 Canterbury Road
Canterbury VIC 3126
(2 hour parking at the rear)
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Opening Hours
Mon - Thurs: 9:30 am - 5:00 pm
Fri: 10:00 am - 5:00 pm
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